Service Desk - New Account Creation
Below are account creation instructions for CME customers or visiting students who require support but do not have a JHED login.
Step 1 – Navigate your web browser to the service desk
This should work on a phone, tablet, or computer.
Step 2 – Click the "Sign Up" link
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Step 3 – Enter your Email Address
![](./step3.png)
Step 4 – Check your email for verification email and click the "Sign Up" link
![](./step4.png)
Step 5 – Complete the Sign-up Form
Enter your full name and create a password then click the "Sign Up" Button.
![](./step5.png)
Step 6 – Navigate the Service Desk to find knowledge base articles and submit service and support requests.
![](./step6.png)